No password for "inherited" computer

[BeckJohn21]

HELP!
I have "inherited" a computer. I have no password or pin for it.
It tells me I have entered the wrong pin too many times and then it says
to enter "A1B2C3".
I did that. Then it gives me the option to change the pin.
I tried to do that but it then asks me the password for the prior owners email account.
I do not have it. (unfortunately the prior owner died and left no info for the computer)
I can not reinstall windows because it will not boot from the dvd disk.
What can I do?

 

[willis100]

Format hard drive and reinstall operating system

 

[hacxx]

Yes Format the hard drive and reinstall operating system. If the cmos is password protected then perform a clear cmos by short circuiting the jumper or by removing the battery for a few seconds. Good luck.

 

[DVDR_Dog]

What type of system are we talking about? Desktop or laptop, make and model is important to know if we are to proceed.
I should have mentioned there are a few different software solutions to reset passwords on Windows accounts. BIOS passwords on laptops are a whole different story and nothing like most desktop systems.

 

[hacxx]

What type of system are we talking about? Desktop or laptop, make and model is important to know if we are to proceed.
I should have mentioned there are a few different software solutions to reset passwords on Windows accounts. BIOS passwords on laptops are a whole different story and nothing like most desktop systems.

Yes, the user should provide maker and model.

@BeckJohn21
Try searching on YOUTUBE