SirSmokealot
New Member
Hi!
After a Software installation, my laptop is no longer able to boot.
I have the loggin PIN( used to loggin durring normal startup ) for the Admin Account on the Laptop, and also the Microsoft Account password for the email associated with the Admin Account.
From the startup Recovery menu I do have some options( like 'Command Prompt', 'Reinstall and keep files' and 'Restorepoint' ), but all them options are asking for the Account Password( displaying . Inputting any of the passwords doesn't work.
Does anyone know why my passwords are not being accepted, or what specific password it is asking for?
After a Software installation, my laptop is no longer able to boot.
I have the loggin PIN( used to loggin durring normal startup ) for the Admin Account on the Laptop, and also the Microsoft Account password for the email associated with the Admin Account.
From the startup Recovery menu I do have some options( like 'Command Prompt', 'Reinstall and keep files' and 'Restorepoint' ), but all them options are asking for the Account Password( displaying . Inputting any of the passwords doesn't work.
Does anyone know why my passwords are not being accepted, or what specific password it is asking for?