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My Photoshop Journey

DVDR_Dog

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Nov 5, 2018
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So far, I have a completely successful 2024 version installation.
The problem now is the never-ending problem with my dear old Dell Precision 7730 , i7-8850H, 64gb DDR4, Intel UHD Graphics 630, AMD Radeon Pro WX 7100 Graphics Card, Win 11 Pro.
The Radeon, when switching from the Intel graphics launches into a flashing white blank screen. It requires a hard reset via the power button to recover. I have tried every "fix" Gemini suggested, no luck. Earlier this year I bought a Dell Nvidia Quatro made for a 7730 off of eBay, either it was defective or system didn't like it.
So the journey continues......
 
......... and so the story for Mr Dog doth continue.
Im assuming the Dell precision is a tower configuration here. SOoooooooooooooooo

Just to try out my hypothesis, if the motherboard has its own dedicated intel chip for onboard graphics it may be worth your time firstly to get the onboard graphucs working first. Usually activate in the ram and throw 64MB / GB of ram into the settings.

Once you have this active, kill the power and remove the Radeon card. Reason im sayin this is two fold, yes im aware PS needs a ton of video ram, but just for kicks, see if it will boot into desktop and try to start PS 2024. IF its configured how I rhunk it should either start and be as slow as snowflakes or throw out a memory error due to baseline storage onboard.

Or it will just sit there like a dumb ox.

Generally the conflict between ATI graphics and Intel Graphics and lord knows why they dont just kiss and make up and go get a room instead of being like big kids. In which case the white out lockup is an issue I used to have back in the days of ATI All in wonder Pro TV. Yes that far back and they stiff fight. As I recall the radeon needs to be full priority driven in a system. Hence why you try to get the base video running to make sure its there. once it is and stable thats the lock point. So what I would be looking to do first and foremost is go through all your VIDEO config stuff, DISABLE your intel onboard stuff, (If it worked then its all on and needs to be all off) once done, plug your Radeon back in and remove the drivers. Boot the PC into desktop, let it find the windows drivers and install them. Wait for the system to go quiet then shutdown and restart if it hasnt already.

Boot to desk and go find the newest driver pack in 2024 you can located off the ATI site. Got to start somewhere. Now when they are installed and rebooted your system should now be on NATIVE ATI with no intel video installed. Once you have a functioning desktop on the 24 drivers now you can load in the latest driver pack, this will leave some of the 2024 files in place which causes the white out if they arent there. Pain in the rear end I know but old is old no matter which way you look at it.

Dont run PS until you sort this driver issue out and hopefully all should now be good. If it doesnt work then grab yourself a cheap GTX 1060 and lose the radeon. Incompatability and age suck. Sorry
 

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