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Accelerating AI in the workplace with the all-new Surface Laptop and Surface Pro


Staff member
Nov 29, 2020
Earlier this year, we announced Microsoft Surface Laptop 6 for Business and Surface Pro 10 for Business, and the response has been incredible. Customers have been excited to explore the possibilities of how AI experiences can enhance productivity with the first Surface PCs optimized for AI and built with the new Copilot key. On top of that, we designed those devices to be packed with features that business customers have been requesting – including amazing performance with the latest Intel® Core™ Ultra processors, longer battery life, more ports, better security and innovative new anti-reflective displays. Today we're announcing two new Copilot+ PCs: Surface Laptop, 7th Edition and Surface Pro, 11th Edition, the latest additions to our portfolio of devices available to our business customers. Built with the new Snapdragon® X Elite and Plus processors and Windows 11 Pro, these devices deliver the performance your teams need, are faster and have more AI acceleration than MacBook Airi. These new Copilot+ PCs with integrated NPU bring new AI experiences such as Recallii, Live Captions with Translationsiii, and new Windows Studio Effects help streamline everyday tasks, save valuable time and make it even easier to collaborate. Customers are excited about the potential that these new Copilot+ PCs can deliver including Deutsche Vermögensberatung (DVAG), Germany's largest independent financial advisory service.
We focus on delivering the best experiences to our advisors, and the new Surface Pro and Laptop with the Snapdragon X Series processors with its NPU capabilities can support our AI-driven workflows and our entire application landscape to take our efficiency to the next level. - Christian Glanz, CIO, Deutsche Vermögensberatung (DVAG)​

The all-new Surface Laptop and Surface Pro are designed to revolutionize PC productivity and will be available alongside Surface Pro 10 and Surface Laptop 6. By adding to the diversity of hardware within the Surface portfolio, we’re giving customers more choice than ever before to choose the right devices that meet the unique needs of their organization.

Surface Laptop, 7th Edition
Two Surface Laptop devices side by side

The all-new Surface Laptop helps accelerate innovation, solve problems faster and drive business impact with new AI capabilities and Copilot experiences powered by the new Snapdragon X Elite and Snapdragon X Plus processors. Surface Laptop has been completely redesigned from the ground up to help teams be even more productive with stunning new brighter displays with razor thin bezels, more ports than ever before, faster connectivity with Wi-Fi 7iv, up to 22 hours of battery lifev and more. Offered in two sizes, our 13.8” display provides larger viewing area than traditional 14”, in a more compact design and a 15” for expanded visuals now easier to carry around. The full HD Surface Studio Camera integrates perfectly with AI-powered Windows Studio Effects like Automatic Framing, Portrait Blur, Creative Filters and Eye Contact so your teams show up clearly and with confidence on all video calls with apps like Teams and Zoom.  Premium Omnisonic® Speakers coupled with AI-enhanced Studio Mics with Voice Focus amplify their voices and impact.   The keyboard on Surface Laptop delivers an incredible typing experience with every keystroke perfected for comfort, speed and sound. The new haptic touchpad allows users to experience realistic feedback when tapped or clicked, have more control over their experience with adjustable pressure sensitivity, and supports intuitive touch gestures to make it easier to navigate. All of this is designed to empower all users to have more control over their mouse points with the most inclusive touchpad on the market. Offering ultimate protection from chip-to-cloud, Surface Laptop with the Microsoft Pluton security processor and TPM 2.0 is a Secured-core PC for the highest level of Windows PC protection. With Windows 11 Pro and Windows Hello Enhanced Sign-in Security (ESS) Surface Laptop provides unparalleled biometrics security you can trust.

Surface Pro, 11th Edition

Surface Pro device with detached keyboard
The all-new Surface Pro unlocks a new way to think about a laptop. Built with the new Snapdragon X Elite and Snapdragon X Plus processors, we’re delivering incredible performance that is 90% faster than Surface Pro 9. The integrated NPU delivers almost 20% more TOPS for AI processing than the Apple iPad Pro M4vi making it exceptionally well-suited for running multiple AI models simultaneously. It’s designed to empower teams that are always on-the-go with lightning-fast performance, AI-accelerated power and a stunning optional OLED display – all in a thin, light and versatile package. Surface Pro adapts to your teams' needs through the day. When they are docked in at the office the new Surface Pro supports fast connectivity with Wi-Fi 7ii, and the ability to connect up to three 4k monitorsvii. When they are on the go, they can benefit from the blazing fast optional 5G connectionviii and up to 14 hours of battery lifeix – all designed to maximize productivity from anywhere. With the all-new Surface Pro Flex Keyboardx, we’re delivering even more versatility to create the perfect workstation wherever your team is working. Surface Pro Flex Keyboard is ready to be used attached to new Surface Pro, 11th Edition or Surface Pro 10 for the ultimate laptop set-up or detachedxi as a standalone keyboard for more flexibility. Whether your teams are dialing in from the road, the home office or the conference room, the view is crystal clear with the ultra-wide front facing camera paired with AI-enabled automatic framing to stay in frame. New enhanced voice focus exclusive to Copilot+ PCs leverages the power of the NPU to remove background noise for maximum clarity on video or audio calls and let the Studio Mics focus on your voice. Surface Pro is a Secured-Core PC with the Microsoft Pluton security processor and TPM 2.0 that offer top-notch security tailored for business needs. Zero-trust principles are designed into every layer of our chip-to-cloud security including Windows Hello for Business Enhanced Sign-in Security (ESS), enabled by default, which protects biometric data. The integrated NFC readerxii facilitates secure password-less authentication with greater ease when used with NFC security keys such as YubiKey 5C NFCvi. All this performance is wrapped up in an ultra-portable design that can replace your tablet, your laptop and making you more efficient, and more creative, all while keeping company data safe and secure.

Advances in accessibility, sustainability, security and modern tools for IT

To enhance these new devices, there are advances in accessibility, sustainability, security and IT tools that will help our customers further secure their critical data and manage their devices over their life cycle, and empower all their employees with more accessible technology.

Enterprise ready security and management

Photo of a Surface device overlaid with labels representing the cloud, OS, firmware and hardware layers of security
The Snapdragon X Elite and Snapdragon X Plus processors in Surface Laptop and Surface Pro are built on Arm64 architecture and we’ve worked across the Windows ecosystem to bring you the latest in security and manageability to help deploy and manage these devices with ease. Many organizations rely on traditional OS deployment methods and recently we released an update to Microsoft Configuration Manager to enable customers to build custom images for Arm64 devices. And just like the rest of the Surface portfolio, the latest firmware and drivers for Surface Laptop and Surface Pro will be made available to facilitate this. Core to our chip-to-cloud security built into our Surface for Business devices is the ability to configure and manage components of the device down to the firmware level. With the general availability of the Surface IT Toolkit, UEFI Configurator is now fully supported on both Arm64 and x86 devices enabling control of components like the cameras and speakers, along with granular control over USB-C ports. We’ve invested in our developer ecosystem to ensure that your teams have a seamless experience running native and emulated apps on Windows on Arm. We’ve expanded tooling and support to help developers have their apps run natively and we expect nearly 90% of total app minutes to be spent on native apps like Google Chrome and VMware Horizon Clientxiii. For emulated apps, we’re introducing our new emulation engine Prism. With Prism, both the new Surface Laptop and new Surface Pro are designed to run emulated applications with faster performance than native applications on Surface Laptop 5 and Surface Pro 9. On top of this, Microsoft continues to invest in Arm and app compatibility with continued outreach to hundreds of ISVs and through the App Assure program that provides developer resources to business customers to remediate app compatibility on Arm at no costxiv. Developed to run natively on Arm64, the new Surface IT Toolkit is a modern desktop application that compiles essential commercial tools and gives IT more support and control of their Surface devices. Customers realize more value with their investment in Surface with tools such as Data Eraser as well as UEFI Configurator for managing Surface Enterprise Management Mode. See the latest blog for more details. Just like the rest of the Surface portfolio, once Surface Laptop and Pro are deployed and enrolled in Microsoft Intune, the Surface Management Portalvi is automatically populated. This empowers customers to have more control over their Surface devices by providing end-to-end visibility and insights into compliance, warranty and even estimations of carbon emissions all within Intune. Surface Management Portal further reduces complexity by providing a single portal to submit support and repair requests, links to important tools including the Surface IT Toolkit, and new APIs for connectivity into third party support tools. To learn more about the latest updates to the Surface Management Portal, read this blog.


Surface Pro Flex Keyboard
Accessibility is core to Surface design and to Microsoft’s mission to enable every person and every organization to achieve more. Both Surface Pro Flex Keyboard and Surface Laptop are built with a Precision Haptic touchpad, which allows your teams to use the touchpad with different parts of their limbs, such as their palm, foot, edges of the hand and residual limbs. The software and haptic motors create realistic feedback when tapped or clicked, providing precise mouse control with imprecise contact and can be easily customized within the Surface app. Surface Pro Flex Keyboard also allows you to work more comfortably by positioning your keyboard separately from your device, wherever it feels more natural. Additionally, both Surface Pro Flex Keyboard and Surface Pro Keyboard have an optional bold keysetxv which have been designed with a bold font change and brighter backlighting, making the keys easier to read and reducing eye strain for everyone. Both devices work with the Surface Adaptive Kitvi and Microsoft Adaptive Accessoriesvi, enabling users to personalize their experience to meet their specific needs.


Inside view of a Surface computer
In 2020, Microsoft set a goal to become carbon negative, water positive and zero waste by 2030. This goal means that we are constantly working to advance the sustainability of our products, and we know that many of our customers are also pursuing their own ambitious sustainability goals. We prioritized the use of recycled materials when designing Surface Laptop and Surface Pro. Surface Laptop contains more recycled materials than any other Surface devicexvi and the Surface Pro enclosure is made with a minimum of 72% recycled contentxvii. On top of this, both Surface Laptop and Surface Pro are serviceable by designxviii with replaceable components that can help increase your return on investment and can offer significant carbon emissions and waste reduction benefitsxix. They are easier to repair with clear icons that identify the number of screws and driver types needed for key components along with a built-in QR code that provides convenient access to instructions.

Adopting the devices that best fit your needs

Our aim is to provide customers with more options than ever to pick the right device that suits their specific needs, supporting them at every stage of their AI journey. We are proud to offer customers the flexibility to have access to the latest AI experiences available on the Intel Core Ultra and Snapdragon X Series platforms. Microsoft's commitment to innovation and customer choice stands firm, as we continue to lead the way in delivering revolutionary AI experiences that redefine productivity collaboration, and creativity in the commercial sector. The all-new Surface Laptop and Surface Pro are available to business customers in September, with pricing starting at $1,099. To learn more visit Surface.com/Business to find an authorized reseller or the Microsoft Store. Footnotes: i Performance testing based on Cinebench 2024 Multi-threaded conducted by Microsoft in April 2024 comparing pre-release build of Surface Laptop, 7th Edition 13.8", Surface Laptop, 7th Edition 15” and Surface Pro 10, 11th Edition with Snapdragon X Elite running pre-release Windows 11 26100 and Apple MacBook Air 13.6" and 15” with M3 running macOS 14 Sonoma. AI acceleration tested May 2024 using Procyon AI Overall Score comparing NG AI PCs with Snapdragon X Elite 12 core and Snapdragon X Plus 10 core configurations to MacBook Air 15” (M3, 8 core CPU/10 core GPU configuration) and MacBook Pro (M3 Pro, 12 core CPU/18 core GPU configuration). ii Optimized for select languages (English, Chinese (simplified), French, German, Japanese and Spanish). Content-based and storage limitations apply. Learn more. iii Currently supports translation for video and audio subtitles into English from 40+ languages. Learn more. iv 6GHz band not available in all regions. vUp to 22 hours of battery life based on local video playback test on Surface Laptop 15”, 7th Edition. Testing conducted by Microsoft in April 2024 using preproduction software and preproduction Surface Hartwell Snapdragon® X Elite C12 512GB, 16GB RAM devices. Testing consisted of full battery discharge during video playback of a .mov file through the Windows Media Player application in 1080p at 24 FPS. All settings were default except screen brightness set to 150 nits with Auto-brightness disabled. Wi-Fi was connected to a network. Tested with Windows 11. Battery life varies significantly with settings, usage and other factors. vi Based on a comparison with published specifications for Apple iPad Pro with M4 as of 5/7/24. vii Supports up to three 4K monitors at 60Hz and requires either two displays connected to a compatible dock or connected through daisy chain. viii Options with 5G coming later in 2024. 5G not available in all areas; compatibility and performance depends on carrier network, plan and other factors. See carrier for details and pricing. ix Up to 14 hours of battery life based on local video playback test on Surface Pro, 11th Edition. Testing conducted by Microsoft in April 2024 using preproduction software and preproduction Surface Big Rock Snapdragon® X Plus C10 256GB and 512GB, 16GB RAM (LCD) devices and Surface Big Rock Snapdragon® X Elite C12 1TB 32GB RAM (OLED) devices. Testing consisted of full battery discharge during video playback of a .mov file through the Windows Media Player application in 1080p at 24 FPS. All settings were default except screen brightness set to 150 nits with Auto-brightness disabled. Wi-Fi was connected to a network. Tested with Windows 11. Battery life varies significantly with settings, usage and other factors. x Sold separately. Software license required for some features. xi Detached use requires Windows 11. xii NFC is available only on Wi-Fi configurations of Surface Pro 10, 11th Edition. xiii Based on snapshot of aggregated, non-gaming app usage data as of April 2025 for iGPU-based laptops and 2-in-1 devices running Windows 10 and Windows 11 in the U.S., U.K., Canada, France, Australia, Germany and Japan. xiv Requires Enterprise Agreement E3 or E5. To learn more, visit the App Assure website. xv Surface Pro Flex Keyboard with bold keyset and Surface Pro Keyboard with bold keyset are only offered in U.S. English and is available only in the U.S. and CA. xvi Surface Laptop, 7th Edition, excluding power supply, contains a minimum of 25% recycled content. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure for Recycled Content, UL 2809-2, Second Edition, November 7, 2023. xvii Surface Pro 10, 11th Edition enclosure includes Bucket and Kickstand. 100% recycled aluminum alloy in Bucket and Kickstand. 100% recycled rare earth metals in magnets. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure, UL 2809-2, Second Edition, November 7, 2023.  xviii Replacement components available through Surface Commercial authorized device resellers. Components can be replaced on-site by a skilled technician following Microsoft’s Service Guide. Microsoft tools (sold separately) may also be required. Availability of replacement components and service options may vary by product, market and over time. See [Surface service options - Surface | Microsoft Learn]. Opening and/or repairing your device can present electric shock, fire and personal injury risks and other hazards. Use caution if undertaking do-it-yourself repairs. Unless required by law, device damage caused during repair will not be covered under Microsoft’s Hardware Warranty or protection plans. xix Based on Microsoft-commissioned assessment of greenhouse gas emissions and waste impacts prepared by Oakdene Hollins in April 2022 comparing device replacement to factory repair and Microsoft ASP repair.

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