There has to more to this story Angel. I would start by following these steps::
First download and run the free edition of Malwarebytes.
This is just to insure he problem is Windows and not an infection.
If that doesn't work:
1. Open Windows PowerShell as Administrator
Method 1:
1. Press Windows Key + R on your keyboard
2. Key in PowerShell and hit Enter.
3. Right click on the PowerShell icon on the taskbar and select Run as Administrator.
OR
Method 2:
1. Right click Start button
2. Choose Command prompt (Admin)
3. Key in Powershell in the black window and hit Enter.
THEN
2. Paste the following command in the Administrator: Windows PowerShell window and press Enter key:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
3. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
4. When it finishes, try hitting Start and hopefully it’ll start working. If not, this solution won’t apply to you, unfortunately.
Are you able to solve it for you by following the procedure mentioned above or it fails? If it it fails, do make sure that you ran Powershell as Administrator (window will be called Administrator: Windows PowerShell ) and gave the command enough time to execute.
If that doesn't work your Windows 10 OS may have become corrupted.
You can try to run the repair mode Settings -> Update and Security --> Recovery --> Reset this PC
Good luck!