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Clean the ram and remove any dust. Insert in the ram slot and try again.I tried to upgrade my ram memory and now my screen won't turn on wth
Idk I have misplaced the old sticks I took out and my laptops been outta commission ever sinceSounds like either the 4GB module is bad or out of spec for your system. Can you test the module in another system? Does the manual give you guidelines for RAM? Some chipsets are really touchy so be sure you have the latest BIOS update. Typically it's a bad or out of spec module. I take it system will POST and run if the 2GB module is swapped back in.
OK Well what's the make and model of your laptop?Idk I have misplaced the old sticks I took out and my laptops been outta commission ever since