- Joined
- Nov 5, 2018
- Messages
- 3,473
- Thread Author
- #1
Here is the final entry in a long journey with what should be a kick-ass portable workstation.
Hate to pitch a b*tch here, just finished tearing down my 7730. I inherited it from my job a couple of years back. 64B RAM i7-8850H, couple of hi-perf SSDs ,512GB C drive, 2TB D drive, Win 11 Pro 24H2. Let me preface this by saying I have a couple of decades servicing and refurbing Dells professionally.
Now to the nitty gritty. My 7730 was delivered from Dell with a AMD Radeon Pro WX 7100 8GB DDR5 graphics card. What a piece of crap, really. How the heck Dell this one out the door is unbelievable. For the most part, it looks like somehow the driver's driver in RAM gets over-written. That results in an endless loop of the video. No driver from Dell or AMD rectifies this problem. That in itself blows my mind. Dell very carefully vets its drivers, sometimes slightly altering them for best performance.
So how did Dell allow their top of the line workstation ship with a graphics card that flat out doesn't work. I ran across a "fix" that involves combing through the O/S removing every folder, file or entry that contains AMD or ATI in it's name delete them or do the add .BAK extension trick. Then go into the registry and do the same and delete away. Finally go to AMD and download a specific driver and cross your fingers.
After a fresh install of Win 11 I was faced with doing this again, BS. So off to eBay and fortunately the replacement Nvidia Quadro graphics cards for the 7730 are finally coming down in price, I found a new P3200 for ~$45, a bargain. Not a P5200, they were bringing up to $1,000 new.
So the big question that is stuck in my mind is, how did a company I hold in the highest regards let a huge screw-up like this (recap Radeon Pro WX 7100) get out the door? Buyers would start looking somewhere else if this happens with some frequency. Shame on you Michael Dell.
Hate to pitch a b*tch here, just finished tearing down my 7730. I inherited it from my job a couple of years back. 64B RAM i7-8850H, couple of hi-perf SSDs ,512GB C drive, 2TB D drive, Win 11 Pro 24H2. Let me preface this by saying I have a couple of decades servicing and refurbing Dells professionally.
Now to the nitty gritty. My 7730 was delivered from Dell with a AMD Radeon Pro WX 7100 8GB DDR5 graphics card. What a piece of crap, really. How the heck Dell this one out the door is unbelievable. For the most part, it looks like somehow the driver's driver in RAM gets over-written. That results in an endless loop of the video. No driver from Dell or AMD rectifies this problem. That in itself blows my mind. Dell very carefully vets its drivers, sometimes slightly altering them for best performance.
So how did Dell allow their top of the line workstation ship with a graphics card that flat out doesn't work. I ran across a "fix" that involves combing through the O/S removing every folder, file or entry that contains AMD or ATI in it's name delete them or do the add .BAK extension trick. Then go into the registry and do the same and delete away. Finally go to AMD and download a specific driver and cross your fingers.
After a fresh install of Win 11 I was faced with doing this again, BS. So off to eBay and fortunately the replacement Nvidia Quadro graphics cards for the 7730 are finally coming down in price, I found a new P3200 for ~$45, a bargain. Not a P5200, they were bringing up to $1,000 new.
So the big question that is stuck in my mind is, how did a company I hold in the highest regards let a huge screw-up like this (recap Radeon Pro WX 7100) get out the door? Buyers would start looking somewhere else if this happens with some frequency. Shame on you Michael Dell.