My computer recently became infected with a malware called grandcrab 5.2, it does not bother me to format my computer but I have a portable hard drive that does not want to lose the files, how can I recover my work files
PD. Sorry for my english my language is Spanish
Stick a fork in your portable drive MagicBoo, it's done. Another sad story of I should have backed it up. There is no decryption software for gandcrab 5.2, don't waste your time. Sorry. Your only hope is the gandcrab writers have closed up shop, perhaps the keys may be leaked at a later date. BitDefender stopped working after V 5.1.
|BEST ANTI-VIRUS USED?||General Security||18|
|AVG Anti-Virus Free Edition 2012.0.2197 [Freeware]||Windows Apps||9|
|Malwarebytes' Anti-Malware [Freeware]||Anti-Virus, Anti-Malware, and Privacy Software||6|
|E||MSOP RANSOMWARE||Ransomware Help & Tech Support||4|
|M||Malware Ransomware Grandcrab 5.2||Ransomware Help & Tech Support||6|