Are you able to help please?
How to FIX: "Program Can't Start because MSVCP100.DLL or MSVCR100.DLL is Missing".
Method 1. Uninstall and Reinstall Adobe Acrobat Reader DC.
The first method to resolve the "MSVCP100.dll is Missing" issue, is to remove and then to reinstall the 'Acrobat Reader DC' program on your system.
1. Navigate to Windows
Control Panel and open
Programs and Features.
2. Select the
Adobe Acrobat Reader DC and click
Uninstall to remove it.

3. Follow the on-screen prompts to remove Acrobat Reader and then
restart you computer.
4. After restart, open your Web browser and navigate to
Acrobat Reader DC Download page and click the
Install now, to download and install the latest version of Acrobat Reader for your system.

Method 2. Repair all versions of Microsoft Visual C++ Redistributable Package.
The second method to fix the "MSVCR100.dll – MSVCp100.dll messing" issues, is to repair all the installed versions* of Microsoft Visual C++ Redistributable Package. **
1. Navigate to Windows
Control Panel and open
Programs and Features.
2. Find and repair one by one* all the installed versions of "Microsoft Visual C++ Redistributable Package(s)".
* e.g. Select the "Microsoft Visual C++ 2013 Redistributable Package (x86)", click
Change and then click on
Repair button. When the repair process is completed, highlight the "Microsoft Visual C++ 2013 Redistributable Package (x64)" and perform the same steps (
Change >
Repair).
** Note: If you cannot find (any version of) the "Microsoft Visual C++ Redistributable Package" on the installed programs, then proceed to method-3 below to install it.

3. When the repair is completed,
restart your computer.
Method 3. Uninstall and reinstall the latest Microsoft Visual C++ Redistributable Package.
The next method to solve the "Program Can't Start because MSVCP100.dll is Missing" problem, is to remove all the installed versions of Microsoft Visual C++ Redistributable Package and then to download and install the latest version.
1. Navigate to Windows
Control Panel and open
Programs and Features.
2. Find and remove (one by one) all the installed versions of "Microsoft Visual C++ Redistributable Package(s)".

3. After uninstall,
restart your computer.
4. After restart, open your Web browser and navigate to
Visual C++ Redistributable for Visual Studio 2015 Download Page to download and install the latest version of the Microsoft Visual C++ Redistributable Package. *
* Important Note: Download and install both versions. ("vc_redist.x86.exe" & "vc_redist.x64.exe")
Method 4. Copy missing files to the correct location.
In some cases, the "MSVCR100.dll is Missing" and the "MSVCP100.dll is missing" issues, typically appear after Windows upgrade (e.g. from Windows 8.1 to Windows 10). At these cases, perform the following steps to resolve your problems:
1. Copy the files "
msvcp100.dll" & "
msvcr100.dll" from "
C:\Windows.old\WINDOWS\SysWOW64" folder to "
C:\Windows\SysWOW64" folder.
2. Restart your computer.
Let us know how it goes.