So I've been trying to get windows update to work on my mothers computer for sometime now. Today I decided to put a little more effort. I started out searching forums for similar issues. I went through a few troubleshooting steps to no avail. I first tried running in safe mode thinking this would be a quick and easy. No luck there. I checked for any antivirus programs that may be holding it up. Found an old subscription to Norton. I removed and deleted it. Tried again. No luck. I then ran SFC and DISM scans. Neither fixed the issues. No luck from the Windows Update trouble shooter. No luck from resetting windows update components. The more I read about this issue the more I learn how much of a pain it is. I really want to avoid any kind of re-install or reformatting. I will upload screenshot of the error or any other information needed. Please if anyone can guide toward more troubleshooting steps or information it would be very appreciated.